Manage User

Manage User

Here is the training video for quick overview:

Edit the user information

Only administrators, managers, or HR personnel have permission to edit a user.
To edit a user’s information, please follow the steps below.

• Navigate to the "People" tab within the system.
• On the right-hand side, search for the user's nam
• Once you find the correct
• Select “Edit”.

Reset password

Only administrators, managers, or HR personnel have permission to reset the password.
If a user forgets their password or doesn't activate their account in time, follow these steps to help them reset it:

• Navigate to the "People" tab within the system.
• On the right-hand side, search for the user's name.
• Once you find the correct user, click on the "More option” next to their name.
• Select "Reset Password." The system will automatically send an email to the user with instructions to reset their password.

Close the user accounts

Within bilabl, user accounts will be not removed permanently since it also relates to some reports or billing activities. Instead of deletion, the user accounts can be closed to retain their data while preventing further access.
Only administrators, managers, or HR personnel have permission to edit a user.
To close a user, please follow the steps below:

• Navigate to the "People" tab within the system.
• On the right-hand side, search for the user's name.
• Once you find the correct user, click on the "More option” next to their name.
• Select “close account”.

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