In bilabl, contacts are categorized into two types: individual and corporate contact. Individual contacts encompass all business connections, such as clients or customers with whom you engage. Corporate contacts are legal entities through which the company seeks to initiate, develop, sustain, service, or advance a business relationship or transaction. You can access contact details by viewing the client card.
You can view your contacts on the main contacts page after creation or import:
You have the option to create either corporate or individual contacts, each containing vital information such as information, contact information, and visibility settings. A corporate contact can encompass employees or personal contacts. During the editing of a contact card, you have the flexibility to switch a company contact to an individual contact and vice versa. You can initiate the creation of a new contact in two locations: either from the main client tab or by using the add button.
The 'quick add' form allows you to swiftly create a new contact with basic information, including corporate/individual status, name, tags, contact details (email, primary phone number, Linkedin, website, fax number), and visibility.
Note: You cannot add an address using the quick add form
The full form is accessible when opting for ‘save and continue' when creating a new contact. This form provides additional fields and details beyond the essentials captured in the quick add form.
Beyond the fields covered in the 'quick add' form, the Full Form comprises more detailed information, categorised into three parts: general information, contact information, and visibility.
General information:
This section includes additional fields of information.
+ Corporate contact: type of corporate, form of organisation, tax code, industry, company size, identification no. or UEN, onboarding date and offboarding date.
+ Individual: display name, profile photo, gender, onboarding date, and offboarding date.
Contact information:
The full form option allows you to add the address of the contact.
This section includes general information: contact’s name, originated by, account manager, logo, form of organization, industry, company size, identification no. or UEN, tags.
This section focuses on capturing contact-specific details, including the contact’s address, email address, phone number, and website address.
You have the flexibility to add one or more addresses for comprehensive contact information. The primary email address and phone number will be prominently featured on reports and bills.
This section is visible when creating a new company contact. Once an employee is added to the company's contact card, they can access this client. You can assign the employee a role, either Owner or Assistant:
You can edit and delete contacts. Once a contact is deleted, it can not be recovered
It's possible to delete when the stage is set to "contact."
When you delete a contact, all associated contact notes and information will be permanently lost
When filtering contacts, you can narrow down results by stage, type, and industry. Use the filter symbol for sorting options and the search field to locate a specific contact:
When exporting contacts from the main Client tab, only the data entered in the contact form during creation or editing will be included.
Note: To import contacts, you can download a sample CSV from the import symbol