Building a Scalable and Sustainable Legal Practice
There are two ways related to payments that this can be done - offering discounts or providing free value-add services, unprompted. Traditionally, discounts tend to be favoured by many legal practices. But, depending on resource absorption, charge out rates and cost to company calculations, it may be more profitable to offer certain services for free. This will certainly be the case if the perception of value to the client is substantially higher than the cost of providing it.
Using the data analytics embedded in bilabl will, for example, provide very concise breakdowns across clients, matters and teams and highlight where this makes strong commercial sense to apply. Every opportunity should be taken to create and enhance this increasingly precious currency of client trust.
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