Introduction
SCM Legal, a leading independent commercial law firm in Myanmar, specialises in guiding foreign investors entering and operating in the local market while also supporting major domestic businesses with their legal needs. Recognising the need to modernize systems and enhance workflows, one of the firm’s partners started the search for an advanced Practice Management System. SCM Legal faced significant challenges, including a lack of region-specific customization options and the high costs of traditional PMS solutions. By partnering with bilabl, the firm overcame these obstacles, achieving notable improvements in flexibility, cost-efficiency, and cash flow management.
Challenges
Before implementing bilabl, SCM Legal encountered significant hurdles with other PMS providers:
- Limited Customization: Existing systems were too rigid, requiring SCM Legal to change its internal processes to fit the software.
- High Costs: Previous PMS solutions were prohibitively high, especially considering their limited adaptability.
- Lack of Regional Relevance: Most PMS systems were designed for different markets and lacked features tailored to SCM Legal’s operational needs in Myanmar.
"Our problem with other practice management systems is that they focused on other regions and did not provide a product that we could tailor to our business," explained a partner at SCM Legal.
Why bilabl?
SCM Legal chose bilabl because of its unique value proposition:
- Flexibility: bilabl’s adaptability allowed SCM Legal to easily integrate the system into their existing workflows without disruption.
- Customization: The product team at bilabl worked closely with SCM Legal to ensure the PMS was tailored to meet specific business needs, including handling multi-currency billing.
- Cost-Effectiveness: Compared to their previous system, bilabl offered a 70% reduction in costs while providing superior functionality.
"The flexibility of bilabl is outstanding. Other systems were rigid, but bilabl adapted to our workflows with minimal disruption," noted one of the partners.
Implementation and Onboarding
The onboarding experience with bilabl was described as "amazing" by SCM Legal. The firm highlighted several key aspects:
- Proactive Support: bilabl’s team provided hands-on assistance, ensuring a smooth transition with minimal downtime.
- Data Migration: Despite initial concerns, bilabl successfully migrated all critical data, including elements that SCM Legal thought might not be transferable.
- Ease of Learning: Unlike legacy systems with outdated interfaces, bilabl’s modern design made it intuitive for the team to learn and use effectively.
"Bilabl really made sure that they supported our onboarding. The team was proactive in helping, and the migration was a breeze," said a partner.
Key Results
Since adopting bilabl, SCM Legal has experienced significant improvements in various areas:
- Increased Cash Flow: Automated invoicing and improved forecasting of receivables resulted in a 30% improvement in timely payments, leading to a healthier cash cycle.
- Enhanced Productivity: Detailed analytics provided granular insights into team and individual performance, enabling the firm to identify underperforming areas and implement corrective measures.
- Cost Savings: SCM Legal achieved a 70% cost reduction in PMS expenses compared to their previous system.
- Time Savings: The intuitive design of bilabl led to a 50% improvement in the time required to issue invoices, ensuring faster billing and payment cycles.
"Our cash flow is now in a much healthier state since using bilabl," shared one of the partners. "The ability to forecast future cashflows accurately has been a game-changer."
Customisation Experience
SCM Legal praised bilabl’s customisation capabilities:
- The product team was highly responsive to customisation requests, offering solutions that fit SCM Legal’s specific needs.
- Customization fees were described as reasonable, and the team appreciated bilabl’s openness to incorporating suggestions into future product updates.
"Bilabl focuses on setting up the PMS to fit our business rather than forcing us to adapt to the system. The customization process exceeded our expectations in terms of timing, functionality, and cost," remarked a partner.
Conclusion
SCM Legal’s adoption of bilabl has had a transformative impact on their operations. The firm now benefits from a highly flexible, cost-effective PMS that integrates seamlessly with their existing workflows. By enhancing productivity, improving cash flow, and providing detailed performance insights, bilabl has enabled SCM Legal to focus more on delivering exceptional legal services to their clients.
"Bilabl has been the best value-for-money system we’ve found on the market. Its core functionality is exactly what we need," concluded a partner.
For law firms facing similar challenges, SCM Legal’s experience demonstrates how bilabl can be a game-changer in practice management.
Ready to transform your law firm? Discover how bilabl can help your practice today.
If you would like to know more, contact us for a demo: https://www.bilabl.io/form/request-demo. You can also send us an email at sales@bilabl.io or visit our website: https://www.bilabl.io